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Shipping, Returns & Warranty

shipping and returns


Free UPS Ground Shipping on orders over $450.00 (Continental U.S. Only).  Over-sized items will have additional shipping charges.

Any items purchased for shipment to Hawaii or Alaska or international countries will require additional customer pay shipping charges.  Please call us for a quote.

  • All items are shipped by UPS Ground (1 to 5 business days)
  • Free UPS ground shipping to the contiguous 48 states on trolling motors or electronics orders over $450.00. Due to dimensional weight and insurance charges, certain sonar units and trolling motors are excluded – 60” or 72” motors
  • The following is valid in the contiguous United States only
  • Items under $450 and parts orders will have a shipping fee as calculated by UPS Ground rate software. Keep in mind that there are no returns on parts purchases.
  • Sales tax is charged only on California based sales.
  • All returned items must be new in the original packaging and in re-sellable condition.  If not, a 20% return/restocking fee will be charged.
  • Should you wish to return or exchange your purchase, call us first at 800-944-9446 so that we may go over whether you will receive a credit or an RA to be used in your product return.  Shipping charges will not be refunded on any purchases.
  • There are no returns on electrical parts and/or special order items.
  • Shipping costs are non-refundable.


Warranty Repairs

When you either ship in or drop off your motor for warranty repair, we would also appreciate a copy of your purchase receipt showing the date of purchase.  The factories need to have this information to honor any warranty repairs.

Once your motor has been repaired under warranty, we can ship the repaired motor back to you prepaid by the factory.  Should the repairs not fall under warranty, boxes and packing materials are available at our facility.  These costs can be included in your repair charges, and we ship out and insure with UPS every day.

Do not hesitate to call us at 800-944-9446 and talk
directly with the “Doctor” to go over 
any questions,
decisions or problems you may have.